About Their Order
What product(s) did you purchase?
Garfield Flannel
Garfield Work Shirt
Zero Mile Tech Shirt
Cafe Denim
Double Front Work Pant - In the Boot
Double Front Work Pant - Over the Boot
Mineral Wash hoodie
Black Hoodie
How satisfied are you with your Zero Mile purchase?
(1–10 scale, with 1 = Not Satisfied, 10 = Extremely Satisfied)
1
2
3
4
5
6
7
8
9
10
What was your primary reason for buying this product?
Style/design
Function/performance
Protection/safety features
Brand reputation
Recommendation from a friend
Other
Product Experience
How would you rate the following?
Fit / sizing accuracy
1
2
3
4
5
Comfort (on and off the bike)
1
2
3
4
5
Durability / build quality
1
2
3
4
5
Style / appearance
1
2
3
4
5
Value for the price
1
2
3
4
5
If you could change one thing about this product, what would it be?
What’s your favorite feature of the product?
Brand & Future Development
How satisfied are you with your Zero Mile purchase?
0
1
2
3
4
5
6
7
8
9
10
Which type of gear should we focus on developing next?
Riding jackets
Riding pants
Protective shirts / flannels
Riding jeans
Gloves
Rain gear
Other (please specify)
What brands do you also shop from for ADV or dual sport gear?
Helps you understand your competition in your customer’s mind.
What’s one thing Zero Mile could do to make you a lifelong customer?
Final Thoughts
Any additional comments, ideas, or feedback?
Would you be interested in joining our early product tester program?
Yes
No
Email