Payment Policy: Payment is due at the time services are rendered. Accepted forms of payment include cash, AmEx, Visa, Mastercard, Discover, and debit cards. Please note, we do not accept checks. The initial exam fee includes a thorough ophthalmic evaluation and standard eye diagnostic tests. Any additional testing, procedures, or medications will result in additional costs. Emergency or work in appointments will incur additional applicable fees.
Cancellation Policy: Animal Eye Specialists requires at least 24 business hours’ notice for all appointment cancellations or rescheduling. If you no-show, cancel same-day, or provide late notice, you will be rescheduled as a work-in appointment, and all applicable work-in fees will apply. If a rescheduling fee is collected, it is non-refundable and will be forfeit if you no-show or fail to give 24 business hours’ notice again. If you attend your rescheduled visit as planned, the fee will be applied toward your pet’s visit.