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APPOINTMENT & FINANCIAL POLICY: Please provide at least 24 hours’ notice for cancellations or rescheduling. Appointments canceled with less than 24 hours’ notice or no-call/no-show appointments will incur a $50.00 fee, which must be paid before scheduling future visits. Unpaid balances may be sent to collections. Reminder calls are a courtesy when time allows and do not waive this policy. By scheduling an appointment, you authorize treatment for your pet and agree to pay all charges at the time of service; deposits may be required. Your signature confirms you have read and agree to this policy. Personnel are not present on the premises for 24-hour patient observation.